Shipping Policy
Draft — pending legal review
This page is a starting template, not reviewed legal advice. Replace this content with copy reviewed against current Australian Consumer Law, Privacy Act 1988, and vaping/nicotine regulations before relying on it.
Minimum order
The minimum order value across our store is $200 AUD.
Free shipping
Orders over $200 AUD ship free. This applies automatically at checkout — no code required.
Delivery area
We ship to customers across all Australian states and territories.
Dispatch & delivery times
[To be completed: typical order processing/dispatch time, courier(s) used, and estimated delivery windows by state/region.]
Order tracking
[To be completed: how customers receive tracking information once an order ships.]
Failed or delayed deliveries
[To be completed: process for lost, delayed or failed deliveries, including any carrier claims process.]
Age verification on delivery
[To be completed: whether an adult signature or ID check is required on delivery, in line with applicable state/territory vaping regulations.]